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Customer Spotlight: Make the Most of Unused Tickets

A session by Shashi Khemlani, Sam Peters, Mira Rosenzweig and Kristin Thaler
TripActions, TripActions, TripActions and Wayfair

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About this session

As a result of COVID-19, business travel came to a screeching halt for most companies seemingly overnight forcing business travelers to cancel their pending airline tickets. The health crisis has created the largest number of unused tickets the airline industry has ever seen. Learn how the TripActions Accelerator program solved this problem for Wayfair, and how you can maximize the value of your company's unused tickets.